FAQ

TapTick uses NFC technology to streamline customer feedback. When a customer taps their NFC-enabled phone against your TapTick stand, your Google review page opens instantly—making it easy for them to leave a review in seconds.

TapTick works with most modern smartphones that support NFC, including the majority of Android devices and newer iPhones. If a customer’s phone doesn’t support NFC, they can still access your review link manually.

Absolutely! Just place the TapTick stand on your counter and you're good to go—no apps to download, QR codes to scan, or complicated setup required.

TapTick simplifies the review process, encouraging more happy customers to leave feedback. This can significantly boost your Google rating and enhance your online visibility. More positive reviews often lead to greater foot traffic and improved conversion rates.

Yes, TapTick is made from waterproof acrylic and PVC, ensuring it's both durable and suitable for any business setting—indoors or outdoors.

We’ve got you covered! Reach out to our customer support team via email or phone, and we’ll assist you with any queries or technical issues.

Definitely. TapTick leverages reliable NFC technology to help your customers leave authentic reviews with minimal effort. Positive Google reviews are key to building trust and credibility. Many businesses see a noticeable increase in walk-ins and conversions with improved ratings. Plus, we’re a trusted South African brand committed to helping local businesses grow.

We ship all orders from our Randburg-based warehouse, ensuring fast delivery across South Africa. Orders typically arrive within 1–3 working days. You’ll also receive tracking details once your order is dispatched.